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Dakterbhai

A healthcare platform in Bangladesh. We resolved its server performance issues and its API callback problems.

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The facts

Customer
Dakterbhai
Industry
Healthcare platform
Country
Bangladesh
Work
Run
Cloud
DigitalOcean

The result

Problems resolvedServer performance issues and API callback failures

The challenge

  • Performance problems on its DigitalOcean server, which hurt the service.
  • API callback failures on a VPN channel to a telecom operator.
  • A platform that needed to be ready for more traffic.

What we did

  • Held a discovery call, then reviewed the server.
  • Set up investigative tools and gathered real-time metrics to find the cause.
  • Tuned the server configuration for performance and stability.
  • Used the metrics to allocate resources more efficiently.
  • Worked with the operator’s VPN team to fix the API callbacks.

How it was built

  1. Hosting
    • DigitalOcean server
  2. Diagnosis
    • Investigative tools
    • Real-time metrics
  3. Connectivity
    • VPN channel to a telecom operator
    • API callbacks

What came of it

  • PerformanceServer tuning improved performance and stability, so the platform can take more traffic.
  • API callbacksThe callback failures on the VPN channel to a telecom operator were resolved.

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